Terms & Conditions

1. Acceptance of Terms

By accessing and using Bombay Tags website and services, you accept and agree to be bound by these Terms and Conditions. If you do not agree to these terms, please do not use our services.

2. Business to Business (B2B) Services

Bombay Tags provides B2B services exclusively for registered jewellers and businesses. By using our services, you confirm that:

• You are a registered business entity
• You are authorized to make purchases on behalf of your business
• All information provided is accurate and complete
• You will use our products for business purposes only

3. Product Information

We strive to provide accurate product descriptions, images, and pricing. However, we do not warrant that product descriptions or other content is accurate, complete, or error-free. We reserve the right to correct any errors and update information at any time.

4. Orders and Payment

When you place an order with us:

• All orders are subject to acceptance and availability
• We reserve the right to refuse or cancel any order
• Prices are subject to change without notice
• Payment must be made through approved methods (COD or Online Payment)
• For online payments, transactions are processed securely through Razorpay

5. Minimum Order Quantity

Some products may have minimum order quantity requirements. These will be clearly indicated on the product page. We reserve the right to set and modify minimum order quantities.

6. Pricing and Taxes

All prices are listed in Indian Rupees (INR) and include applicable GST (18%). Prices are subject to change without prior notice. The price applicable at the time of order placement will be honored.

7. Shipping and Delivery

Delivery timelines are 3 to 7 working days from order confirmation. Delivery times may vary based on location and product availability. See our Shipping Policy for detailed information.

8. Returns and Refunds

Returns are accepted within 5 to 7 working days of delivery for defective or damaged products. See our Return & Refund Policy for complete details.

9. Intellectual Property

All content on this website, including text, graphics, logos, images, and software, is the property of Bombay Tags and protected by copyright laws. You may not reproduce, distribute, or use any content without our written permission.

10. Limitation of Liability

Bombay Tags shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our products or services. Our total liability shall not exceed the amount paid for the product in question.

11. Indemnification

You agree to indemnify and hold Bombay Tags harmless from any claims, damages, or expenses arising from your use of our services or violation of these terms.

12. Governing Law

These Terms and Conditions are governed by the laws of India. Any disputes shall be subject to the exclusive jurisdiction of courts in Delhi, India.

13. Changes to Terms

We reserve the right to modify these Terms and Conditions at any time. Changes will be effective immediately upon posting. Your continued use of our services constitutes acceptance of the modified terms.

14. Contact Information

For questions about these Terms and Conditions, please contact us: